What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Racine during the colder seasons, when they’re required to keep you comfortable. While you know the team at Keystone Heating & Air Conditioning Co., Inc will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some expenses if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is set to off.
    • Inspect your thermostat to ensure it’s on, set to the proper temperature and isn’t set to cool.
    • Then try changing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s displaying the proper time. If it thinks it’s morning when it’s actually night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to breakdown?
    • Examine your air filters to make sure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue clear?

If you’ve worked through this checklist and you’re still deprived of heat, call Keystone Heating & Air Conditioning Co., Inc at 262-358-9468 or schedule an appointment online and we’ll get your home back to the warm and cozy place it should be.

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